Companies of every kind and size use online applications to run almost every aspect of their business. Apps such as e-commerce websites, email platforms, video conferencing and cloud computing services provide access to an endless supply of information and digital resources, but they can also grant access to cyber attacks. Most businesses don't have the expertise to tackle these critical security concerns. That's where FiberWolf comes in.
FiberWolf is a managed security services provider (MSSP) that offers a variety of cybersecurity services, including the following:
- Security assessments
- Vulnerability management
- Threat monitoring
- Incident response
- Email security
- Network detection
- Darkweb exposure
The company's DarkLogic AI product is a continuous protection framework that provides active, real-time threat monitoring and response, backed up by a 24/7 local security operations center. DarkLogic AI uses machine learning to scan inside and outside networks, including web apps, hosts and dark web intelligence.
Target market and competition
FiberWolf primarily serves companies with 50 or more network users in the government, healthcare, banking, education, insurance and technology industries. Typically, these customers need the services that the company provides and have a cybersecurity budget to pay for them.
At present, FiberWolf is the only locally based company that offers a full cybersecurity package featuring assessments, monitoring, vulnerability management, incident response and endpoint protection. Therefore, the company’s main competitors are cybersecurity consulting firms based on the U.S. mainland.
The FiberWolf team
Cybersecurity expertise is hard to find, especially in small markets like Puerto Rico. As a local MSSP offering a full spectrum of cybersecurity services, FiberWolf is an exceptional venture.
Its team comprises local engineers and network techs that are passionate about cybersecurity and customer service. Some of them have backgrounds working with the U.S. Department of Defense, IBM Business Partners and carrier-class internet service providers. One of the founders is a certified information systems security professional (CISSP), and the other is a certified ethical hacker.
The team offers more than 40 years of combined experience in cybersecurity, telecommunications and data centers.
Tackling their challenges
Techies often struggle with sales and marketing, and FiberWolf is no exception. Seeking guidance, the founders identified the Bravo Family Foundation's Rising Entrepreneurs program as the perfect opportunity to acquire the knowledge they needed to further develop their business and connect with other developers and engineers in the cybersecurity field.
Rising Entrepreneurs Program Experience
Bravo's Rising Entrepreneurs Program exceeded FiberWolf's expectations. When asked what the team learned, co-founder Ricardo Sánchez said: "The question is what we didn't learn."
The team greatly benefited from advanced financial guidance provided by their Thoma Bravo mentor, who serves as the firms’ head of cybersecurity, and from sessions on marketing strategies and customer targeting techniques. In addition, listening to other companies share their experiences was very helpful to the FiberWolf team.
"Once we started applying what we learned, we acquired multiple new customers in diverse industries".FiberWolf's co-founder, Ricardo Sánchez
FiberWolf’s standards and goals are high.
"I've always wanted to be an entrepreneur and build a team of young, charismatic people who wanted to thrive and succeed in their fields," Sánchez said. "In about five years, I see a team of about 15 engineers serving the cybersecurity needs of more than 100 customers in Puerto Rico and Latin America."